Dear Valued Customer,

If you have not heard the news, on July 2nd, 2019 cPanel (the control panel that powers your web hosting account) announced a massive pricing increase that will apply to all partners and this has sent the entire web hosting industry to frenzy. This major change comes in how the licensing is accounted for, changing from a server-based license to cPanel account-based licenses and they are claiming that pricing has not changed in 20 years thus the price increase is long overdue.

Some web hosting providers have announced immediate price increases on all hosting accounts, while others are migrating their customers to alternate control panels but here at AEserver, we strive to offer you our products at the lowest possible price and of course the most convenient option.

For most cPanel customers industry-wide, the new price structure goes into effect at the beginning of September 2019. Our management team worked diligently negotiating with cPanel to secure additional time for implementing the pricing change to allow our customers to have time to adjust budgets and consider alternative options. Because of the volume of cPanel licenses AEserver operates, we’ve been able to leverage our buying power to get a delay on the implementation of the account-based pricing for ‘existing’ cPanel servers until December 1, 2019.

In summary, these are the changes related to it:

Shared Hosting (Plan A, B & C) - License will still be free of cost for as long as you don't let your hosting subscription lapse.

Cloud/Dedi Servers - Newly activated cPanel servers deployed after September 1st, 2019 will be subject to the new pricing model. Renewals will also encounter a new price.

Free Parking Plan -  This plan has been retired a few years ago and if you are one of the clients on this plan, you have 2 choices:

1. Use our integrated DNS Management tool which is offered for free for all domains registered with us. The DNS records migration must be initiated from your side and we feel there is enough time for our customers to make any change should you want to move the DNS or use an alternative option until the 1st of December 2019. 

2. Remain on cPanel. This will become a paid service and your first invoice will be generated on 1/12/2019. The price will be US$9/AED33 per domain per year.

AEserver is affected by these changes just as you, our customers, and we understand your concerns and need for information on how this may impact your business.

If you have any questions or concerns you would like us to address, please let us know. As always, We thank you for being a loyal and valued customer here at AEserver. We greatly appreciate your business.

Timeline:

15 September 2019 - Official notice sent out to customers

1 December 2019 - Invoice will be generated for all clients on the parking plan.

 



Sunday, September 15, 2019







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