---
title: How to connect your domain to Shopify
description: "| **Objective** | Point your domain to a Shopify store while keeping the registration with AEserver. | | --- | --- | | **Why customers use this** | Launches your store on your own branded domain; Improves trust compared with…"
url: "https://www.aeserver.com/support/how-to-connect-your-aeserver-domain-to-shopify/"
updated: "2026-03-21"
category: How To Tutorials
---

# How to connect your domain to Shopify

| **Objective** | Point your domain to a Shopify store while keeping the registration with AEserver. |
| --- | --- |
| **Why customers use this** | Launches your store on your own branded domain; Improves trust compared with using a platform subdomain |
| **Records to expect** | Typically an A record for the root domain pointing to Shopify and a CNAME record for www pointing to shops.myshopify.com. |

Before you start

Have access to both your AEserver Client Area and your account at Shopify.

Know whether you are connecting the root domain (example.com), a subdomain (such as www.example.com or shop.example.com), or both.

Take a quick screenshot or copy of any current DNS records before editing them, especially if the domain already has a live website or email service.

Step 1 - Get the DNS records from Shopify

![](https://www.aeserver.com/wp-content/uploads/2026/03/image-5-1024x754.png)

**1.**Log in to Shopify Admin.

**2.**Go to Settings > Domains.

**3.**Click Connect existing domain and enter your domain name without https://.

**4.**Shopify will show the DNS values it expects. Copy them before moving to AEserver.

Step 2 - Add the records in the AEserver Client Area

![](https://www.aeserver.com/wp-content/uploads/2026/03/image-2-1024x630.png)

**1.**Sign in to your AEserver Client Area.

**2.**Open Domains and choose the domain.

**3.**Open DNS Management or Manage DNS.

**4.**Update the root A record to the IP address required by Shopify and set the www CNAME to the host Shopify provides.

**5.**Remove any conflicting A or CNAME records for the same hosts, then save.

Step 3 - Verify and finish

**1.**Return to Shopify and complete the domain connection. Shopify will check the DNS automatically.

**2.**Allow time for DNS propagation. Many changes appear within a few minutes or hours, but full propagation can take up to 24-48 hours.

**3.**Once the service shows as connected, test the live result. Open the website, send a test email, or visit the exact subdomain you connected.

Benefits to highlight in the KB article

Launches your store on your own branded domain

Improves trust compared with using a platform subdomain

Keeps domain renewal and ownership management centralized at AEserver

**Quick tips**

Do not point www to an IP address if Shopify asks for a CNAME

Keep MX records if your email is hosted elsewhere

SSL may take additional time after the domain first connects

**Common issues and solutions**

| **Common issues** | **What it usually means / what to do** |
| --- | --- |
| Store is not loading over HTTPS | Give Shopify extra time to issue the SSL certificate after DNS starts resolving correctly |
| Domain redirects incorrectly | Check which domain is set as primary in Shopify |
| Connection fails | Look for extra old A records on @ or an incorrect www record |

*If you are not sure which record to edit, or if the domain already has a working website or email service, contact AEserver Support before making changes so we can help you avoid downtime.*