Credits are what AI Builder uses each time the AI builds or changes something on your site. This article explains how many you get, how to check what is left and how to make them go further.
Credits on each plan #
| Plan | Credits | When they are given |
|---|---|---|
| Free | 500,000 | Once, when you sign up. They must be used within 30 days. |
| Maker | 1,000,000 | Every month, on yearly and monthly billing |
| Creator | 2,000,000 | Every month, on yearly and monthly billing |
What uses credits #
Every message the AI works on uses credits. How many depends on:
- The size of the change. A new page with a booking form uses more than changing a colour.
- The length of the conversation. The AI reads your project and chat each time.
- The AI model. Faster models use fewer credits; models for complex work use more. The default suits most changes.
- Images the AI creates. Generating photos and illustrations uses far more credits than text or layout changes. Uploading your own photos saves credits.
Editing text and images yourself by clicking on them in the preview uses no credits. The one exception is Ask AI on a piece of text or an image, which shows its price before you run it.
Checking your balance #
In the builder #
- Your remaining credits are shown in the message box, on the right (for example 0.3M for about 300,000).
- Your account menu (your initials, top right) > Settings > Usage & Limits shows credits used and still available in the current month, with a breakdown by type of work and by chat.
- Your account menu > Billing lists each credit grant with its date, expiry date and how much of it you have used.
In your AEserver client area #
Your AI Builder service page shows your plan and its credits. On the Free plan it also shows the date your free credits end.
Making your credits go further #
- Send one clear change per message rather than a long list.
- Be specific about what is wrong, so the AI fixes it first time.
- Use Plan mode for bigger features, so you can correct the approach before any building starts.
- Make text and photo changes yourself in the preview.
- See Writing a great prompt for AI Builder for examples.
Running low or out of credits #
On the Free plan #
Free credits end after 30 days, or sooner if you use them all. We email you 7 days and 1 day before they end. To keep building, upgrade to Maker or Creator from the same service: you carry on in the same project, and the new plan’s credits apply as soon as the invoice is paid.
On Maker or Creator #
You get fresh credits every month. If you need more before then, move up to Creator; the change applies straight away.
Credits used by a response that failed #
If the AI clearly failed (for example it stopped part way or broke something it was not asked to touch), open the menu on that response, choose Report issue and then Request a credit review if it is offered. The review usually takes about a minute and can return the credits.
If the option is not there or you disagree with the result, contact our support team with the link to your chat.
