Start over with a fresh prompt when your site isn’t what you wanted
Try these first #
Resetting deletes all your pages and content permanently. Before you do that, check whether something less drastic solves your problem:
| What’s wrong | Try this instead |
|---|---|
| You don’t like the look of it | Ask the AI Agent to show you other website designs — your content stays, only the design changes |
| The colours or fonts are wrong | Use the AI Agent’s one-click Change website colors or Change website fonts |
| Some of the wording is wrong | Turn on Quick Edit and fix it directly on the page |
| A page is missing or unwanted | Ask the AI Agent to create or delete it |
| A whole section is wrong | Select the block, click Ask AI, and describe what it should be |
A reset makes sense when the foundation is wrong — your original description didn’t describe your business properly, or your business has changed direction entirely.
What a reset does #
Deleted permanently:
- Every page and post Spark AI generated
- All the copy on those pages
- Your navigation menus
- Any edits you made after generation
Untouched:
- Your domain name
- Your AEserver hosting account and plan
- Your WordPress installation and login
- Your email accounts
- Files you uploaded to the Media Library yourself
A reset cannot be undone. If there’s anything on your current site you’d be sorry to lose, copy it somewhere safe first — or take a full backup. See our guide to exporting your website.
How to reset #
- Go to WP Admin — use the toolbar button at the top of your site, or log in through your AEserver Client Area.
- Click Site Assistant at the top of the left-hand menu.
- Scroll down to the Quick Links panel.
- Click Reset site.
You’ll get a confirmation screen headed Start Over? that tells you exactly how many pages and posts will be deleted.
- Check the count matches what you expect.
- Click Delete and start over to proceed, or Exit to cancel.
You can also just ask the AI Agent to reset your site — it will take you to the same confirmation screen.
After the reset #
You’re returned to the same screen you started on: “Describe the website you want to build”.
Getting a better result second time #
Your prompt is the only input Spark AI gets, so this is where the improvement has to come from.
- Name the specific problem. If the first site had a shop you didn’t want, write “we don’t sell anything online — we want enquiries by contact form”.
- Add the details that were missing. Location, target customer, the two or three services you actually want featured.
- State practical requirements outright. Currency, language, opening hours, bookings.
- Use Enhance with AI, then read what it produced before clicking Next. Editing it there is much cheaper than resetting again.
- Mention tone if it mattered. “Keep the tone formal and understated” is a valid instruction.
Our full guide to writing a great Spark AI prompt goes into more detail.
Common questions #
How many times can I reset? #
As often as you like. There’s no limit and no charge.
Can I undo a reset? #
No. Deleted pages are gone. Take a backup first if you’re unsure.
Will I lose my domain or email? #
No. A reset only clears the website content. Your domain, hosting and email accounts are unaffected.
How long does it take? #
The reset itself is quick, and you can start describing your new site straight away. The rebuild then takes the usual 60 to 90 seconds.
What about plugins I installed? #
Plugins you installed yourself aren’t removed by the reset, but any content or configuration tied to deleted pages will need setting up again.
Some content survived the reset #
Pages you created yourself outside Spark AI may not be counted in the reset. Delete them manually from WP Admin → Pages, or contact support for a full clean reset.
If you’re unsure whether resetting is the right move, contact AEserver support before you confirm — we’d rather talk it through than have you lose work.
