AEserver Domain Broker Service Agreement #
Last Revised: 02/01/2026
PLEASE READ CAREFULLY. This Service Agreement contains important terms about your rights, responsibilities, limitations of liability, and dispute handling.
1. Overview #
This AEserver Domain Broker Service Agreement (the Service Agreement) governs your use of AEserver’s Domain Broker Service (the Service). This Service Agreement is incorporated into, and must be read together with, AEserver’s Universal Terms of Service (the Terms). If there is a conflict, this Service Agreement applies for the Service.
For this Service Agreement:
- Buyer means the person requesting AEserver’s assistance to acquire a domain name that is already registered.
- Seller means the current registrant (or an authorized representative) of the domain name the Buyer wishes to acquire.
- Committed Sale means the moment Buyer and Seller confirm an agreed purchase price through the Service (written confirmation, or other confirmation accepted by AEserver).
Capitalized terms not defined here have the meaning given in the Terms.
2. What the Service Covers #
2.1 Domain name only. The Service is limited to the purchase or sale of a registered domain name. It does not include any website, content, source code, databases, trademarks, social accounts, or other assets unless AEserver explicitly confirms otherwise in writing.
2.2 No guarantee of outcome. AEserver will attempt to contact the Seller and facilitate negotiations, but does not guarantee that:
- the Seller will respond,
- the Seller will agree to sell,
- a specific price will be achieved, or
- the transaction will complete.
2.3 Seller may withdraw before a Committed Sale. A Seller may end negotiations at any time before a Committed Sale is formed, without penalty.
2.4 Not an escrow agent. Unless AEserver explicitly offers and confirms a separate escrow arrangement in writing, AEserver is not acting as an escrow agent, bank, trustee, or fiduciary.
3. Transaction Process and Key Limitations #
3.1 Authorization to act. By using the Service, you authorize AEserver to perform reasonable operational steps needed to complete the transaction, such as coordinating transfer instructions, verifying basic transaction requirements, and facilitating change-of-registrant steps where applicable.
3.2 Payments via third-party escrow. AEserver does not directly collect, hold, or remit Buyer or Seller funds for domain purchase transactions under this Service. Where payment handling is required, AEserver will facilitate the transaction using a third-party escrow and payment processing service, specifically Escrow.com, via AEserver’s internal Escrow.com account.
You acknowledge and agree that:
a) the purchase funds are processed and held by Escrow.com under Escrow.com’s terms, policies, and verification requirements,
b) AEserver is not a bank, trustee, fiduciary, or escrow agent, and does not provide escrow services,
c) Escrow.com may place holds, request verification, delay disbursements, or reject or reverse transactions due to its risk rules, compliance checks, suspected fraud, disputes, chargeback risk, or legal requirements, and
d) AEserver is not responsible for delays or non-completion caused by Escrow.com processes, payment processor actions, or Buyer or Seller verification failures.
3.3 Transfer locks and registry rules. Domain transfers are subject to registry and registrar policies. Certain transactions may trigger a transfer restriction or lock period (including restrictions linked to change of registrant). AEserver will follow applicable registry and ICANN policies (where applicable) and will not be responsible for registry-imposed restrictions.
3.4 How the transfer typically works. Once there is a Committed Sale, AEserver may require the Seller to transfer the domain into an AEserver-controlled account (or another controlled environment accepted by AEserver). After the domain is secured and Buyer payment obligations are satisfied under the escrow process, AEserver will transfer the domain to the Buyer’s AEserver account (or otherwise deliver it as permitted by the registry and AEserver processes).
4. Your Obligations (Buyer and Seller) #
4.1 Accurate information. You must provide complete, accurate, and truthful information requested by AEserver. AEserver is not responsible for delays or losses caused by false, incomplete, or misleading information, whether intentional or not.
4.2 Responsiveness. You must respond to AEserver requests within 5 business days unless AEserver states a different deadline. Failure to respond may be treated as a material breach and may result in cancellation of the Service or the transaction.
4.3 Updates. You must notify AEserver within 5 business days if any information you provided changes.
4.4 Commitment after agreement. Once a Committed Sale exists, Buyer and Seller are expected to complete the transaction in good faith and in line with AEserver instructions, registry policies, and applicable law.
4.5 Designated Agent (where applicable). To facilitate the change of registrant details during and after the sale, and where applicable under ICANN or registry processes, you appoint AEserver as your Designated Agent solely for the purpose of providing required confirmations related to a registrant change requested through the Service.
5. Seller Terms #
5.1 Seller eligibility and authority. By using the Service, Seller represents and warrants that:
- Seller has the rights and authority to sell and transfer the domain,
- the domain can be transferred free of liens, claims, or restrictions that would prevent completion,
- Seller’s sale does not infringe third-party rights (including trademark rights), and
- Seller will cooperate with the steps required to transfer the domain.
5.2 No circumvention. If AEserver introduces the Buyer and Seller through the Service, Seller agrees not to complete the sale outside the Service to avoid AEserver fees. If AEserver reasonably believes circumvention occurred, AEserver may suspend accounts, cancel listings, and charge applicable fees.
5.3 Failure to complete after Committed Sale. If Seller fails to complete a Committed Sale (including failure to transfer the domain as instructed), AEserver may cancel the transaction, suspend the Seller’s access to the Service, and charge an administrative fee where permitted by the Terms and/or disclosed pricing.
5.4 Verification before release. AEserver may require confirmation that Buyer funds are received and verified under the escrow process before releasing the domain to the Buyer.
6. Buyer Terms #
6.1 Payment deadline. After a Committed Sale, Buyer must fund the agreed purchase price and any applicable escrow fees and processing fees within 5 business days (or earlier if AEserver specifies). If Buyer fails to fund on time, AEserver may cancel the transaction.
6.2 Initiation fee. A one-time initiation fee is payable to start the brokerage process. This initiation fee is non-refundable. If the transaction successfully completes, the initiation fee is deducted from AEserver’s success-based brokerage fee (credited toward the amount due). The fee is USD 99 or AED 367 + applicable taxes.
6.3 If no agreement is reached. If Buyer and Seller do not reach an agreement and funds were deposited into escrow for the purchase price, the handling and timing of any return of those funds will be governed by Escrow.com’s terms and processes, subject to verification, compliance checks, and dispute handling.
6.4 Brokerage Fees and Taxes. In addition to any fees charged by Escrow.com (or payment processors) and any applicable registry or registrar fees, AEserver charges the following Service fees:
a) Initiation Fee (one-time). As described in Section 6.2.
b) Success-Based Brokerage Fee. If a transaction completes, AEserver will charge a brokerage fee equal to 15% of the final purchase price, subject to a minimum fee of USD 300 or AED 1,000 (whichever currency is used for billing), plus any applicable taxes and government levies, including UAE VAT where applicable. This fee is net of all fees including any 3rd party fees such as payment gateways, escrow fees, etc.
c) Taxes. All fees stated in this Service Agreement are exclusive of taxes unless stated otherwise. Taxes (including VAT) will be added where required by applicable law.
7. AEserver Rights #
In addition to rights in the Terms, AEserver may, at its discretion:
7.1 Update pricing for the Service.
7.2 Suspend, limit, or terminate the Service or account access where AEserver reasonably believes there is spam, abuse, hacking, malware, fraud risk, non-payment, harassment, illegal activity, sanctions exposure, policy violations, or risk to AEserver, its partners, or customers.
7.3 Pause or block transactions that are disputed, suspicious, high-risk, or subject to legal threats or compliance requirements.
7.4 Publish limited sales data. AEserver may display limited transaction data related to completed sales conducted through the Service (for example, domain name, date window, and sale price), unless restricted by confidentiality obligations, NDA, law, or written agreement.
8. Remedies and Cancellation #
8.1 If you breach. If you breach this Service Agreement, the Terms, or any incorporated policies, AEserver may take actions including warnings, transaction holds, access limitations, cancellation, suspension, or account closure.
8.2 Funds and transaction holds. Transaction holds, delays, reversals, and releases of funds are governed by Escrow.com and its payment partners. AEserver may also pause transaction steps where AEserver reasonably believes there is fraud risk, compliance risk, a dispute, or a policy breach.
8.3 Account closure. If AEserver closes your account, AEserver will provide notice where practicable and will process any unrestricted balances due to you according to the Terms and applicable law, subject to permitted holds.
9. Limited Warranty for Sold Domains (If Offered) #
9.1 Scope. If AEserver explicitly marks a transaction as a “Completed Sale with Limited Warranty,” AEserver may guarantee Seller payment if Buyer fails to perform, provided Buyer is not an associated party of Seller and provided Seller complied with this Service Agreement.
9.2 Definition of completed sale. For this section, a Completed Sale generally means: (a) a confirmed “Buy Now” or agreed transaction through the Service, (b) confirmation that Buyer has funded escrow as required, and (c) confirmed transfer of the domain into AEserver control for delivery.
9.3 Opt-out. AEserver reserves the right to decline or withdraw Limited Warranty coverage for any transaction at its discretion, including where risk, compliance, or verification concerns exist.
10. Relationship to Other Policies #
This Service Agreement is subject to AEserver’s Terms and any additional policies incorporated by reference, including acceptable use, anti-fraud, identity verification, and compliance requirements, as applicable.
